| Banks & identity security |
Mon, 28 April 2008 11:42  |
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This morning i got a new Mastercard and had to call up to activate it. So you call the number do all the number punching then before its activated you get put thru to a customer advisor, well you know what coming now Eh!!!
Now i know Identity fraud is on the increase and we got to be careful,so i got the speel which being interested i agreed to listen too. I was informed that the bank were going to give me my own advisor to monitor my account and internet acsess and credit checks and any unusual transactions i would be notified very quickly.Wow at last the bank interested in me!!! Yea right all at a cost of £78 per year.
I kindly said no thanks and she asked why and then went on another speel and to be honest it was more like scare tactics offering me legal cover when im trying to clear my name if i get into problems and she was really stroppy when i again said no thanks at the moment. So she asked me why not!!
So i said if you were really interested in me rather than making millions of pounds profit and offering me(yes an idividual who has been in your bank for 35 years!) value for money with a free service for such an important thing as this identity fraud then i would remain a loyal customer and use my credit card more so that you get even more money from me and the admin process of using the credit cards?
There was a silent pause then i heard those wonderful caring words "sorry your card is now active,is there anything else i can help you with? yes i said can i borrow a pair of scissors,as i wont be using this card anymore, now thats the best way to aviod fraud!!
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| Re: Banks & identity security |
Mon, 28 April 2008 13:09  |
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You went 'off script' you bad fella. 
Sci-fi writers used to envision a world where robots do all the tasks people didn't want to. What we've got in reality is people forced to act like robots - try and push 'em to be a little bit human and they blow a fuse because they know they're being monitored and will probably get told off if they depart from the script.
I've had similar conversations with banks - you try and press them and they just repeat the same thing again and again, even if it makes no sense in the context of whats just been said.
Bankers, insurers and politicians use fear to get what they want.
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| Re: Banks & identity security |
Mon, 28 April 2008 15:07 |
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So did you really cut up the card? You can easily get another MC from a different issuing bank.
When I get a replacement/new Visa or MC and phone to activate, I don't get a live person (from memory), it seems that the entire activation transaction is done on telephone with automated voice and my pressing keys on the phone!
x
Mike
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| Re: Banks & identity security |
Mon, 28 April 2008 19:51 |
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| Quote |
Now i know Identity fraud is on the increase and we got to be careful,so i got the speel which being interested i agreed to listen too.
I was informed that the bank were going to give me my own advisor to monitor my account and internet acsess and credit checks and any unusual transactions i would be notified very quickly.
Wow at last the bank interested in me!!! Yea right all at a cost of £78 per year.
I kindly said no thanks and she asked why and then went on another speel and to be honest it was more like scare tactics offering me legal cover when im trying to clear my name if i get into problems and she was really stroppy when i again said no thanks at the moment. So she asked me why not!!
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Oh, so they want to charge you £78 per year for a service you are probably already paying for, through your bank charges? Don't make me laugh.
And as for the own advisor rubbish. Yeah, right. That's really happening.
Let me tell you. The banks and building societies of this world monitor ALL transactions because through their wonderful chip and pin technology, they now can. Just try buying white goods from America when you live in the UK and inport them and see what happens. And if you are a happily married woman and start buying up loads of lesbian porn on the internet, alarm bells flash like nobodies business.
Its a wonderful thing, technology. Its better than any cage or ball and chain.
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| Re: Banks & identity security |
Tue, 29 April 2008 17:31 |
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Whats wrong with lesbian porn> Mich?
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| Re: Banks & identity security |
Tue, 29 April 2008 17:37 |
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Hi Mich
Just to put a small fact right. The whole world isn't using chip and pin. If fact not having chip and pin creates other problems. See last nights Watchdog for details.
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| Re: Banks & identity security |
Thu, 01 May 2008 20:28 |
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I was just making the point, Monty, that a happily married woman wouldn't buy loads of lesbian porn so these transactions might throw up a spending anomaly on the bank's accounts tracking.
I think financial institutions have the technology to monitor all kinds of financial transactions. There is an idea in place at the moment for one of the big banks to put a system in place on its ATMs to call up a warning if a transaction at an ATM could possibly put you into the 'red'.
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| Re: Banks & identity security |
Thu, 01 May 2008 20:42 |
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Do you really believe that a bank would warn you that yo are going to be overdrawn by a transaction and save them money? i dont think so
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| Re: Banks & identity security |
Thu, 01 May 2008 20:49 |
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You will be telling us next that Blair was labour ( a joke not a dig )
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