| Banks & identity security |
Mon, 28 April 2008 11:42  |
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This morning i got a new Mastercard and had to call up to activate it. So you call the number do all the number punching then before its activated you get put thru to a customer advisor, well you know what coming now Eh!!!
Now i know Identity fraud is on the increase and we got to be careful,so i got the speel which being interested i agreed to listen too. I was informed that the bank were going to give me my own advisor to monitor my account and internet acsess and credit checks and any unusual transactions i would be notified very quickly.Wow at last the bank interested in me!!! Yea right all at a cost of £78 per year.
I kindly said no thanks and she asked why and then went on another speel and to be honest it was more like scare tactics offering me legal cover when im trying to clear my name if i get into problems and she was really stroppy when i again said no thanks at the moment. So she asked me why not!!
So i said if you were really interested in me rather than making millions of pounds profit and offering me(yes an idividual who has been in your bank for 35 years!) value for money with a free service for such an important thing as this identity fraud then i would remain a loyal customer and use my credit card more so that you get even more money from me and the admin process of using the credit cards?
There was a silent pause then i heard those wonderful caring words "sorry your card is now active,is there anything else i can help you with? yes i said can i borrow a pair of scissors,as i wont be using this card anymore, now thats the best way to aviod fraud!!
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