Most orders are placed over the Internet and we accept all major credit and debit cards. Although we employ state of the art security, we know not everybody wants to order over the web, and it's not always convenient to pay by credit card or have parcels delivered to your home or office. Consequently we've assembled a large range of alternative ways of ordering from Stockings HQ and Tights And More. Payment by cheque You can pay in UK currency (ie GBP £ Sterling) by cheque/Sterling money order/postal order, made payable to Pure Fiction Media Ltd. Please note - due to the high costs of processing we unfortunately cannot accept payments in other currencies such as US$ and Euros. Simply send your order and payment to us at: Stockings HQ 23 Woodside Industrial Park Letchworth Hertfordshire SG6 1LA United Kingdom Don't forget to include your delivery address! Payment by bank transfer This one's easy as well. Email your order to customercare@stockingshq.com and we'll send you our bank details. You can then ask your bank (anywhere in the world) to transfer the payment to our account, and as soon as it arrives your order will be dispatched. Ordering by fax You can fax your order, delivery address and card details (number, expiry date, issue number if appropriate) to 01462 677971 (UK) (+44 1462 677971 from outside the UK). If you have problems doing that (technology lets us down!) please call us on 01462 677970 (+44 1462 677970 outside the UK) and we'll plug it in! Ordering by phone We now have four incoming voice lines, so you can now call on +44 (0)1462 677970/2/4/9 from 9am - 5.30pm. You could also try the mobile (07799 066699) outside those hours until 10pm any day of the year! Calls outside these hours will probably also be answered but you may wake us up and therefore apologies if there's a confused silence at the start of the call! Ordering by email You can also place orders by email. The address is customercare@stockingshq.com. If emailing a credit card number, you may find it more reassuring to split the number over a couple of messages for security. Alternative delivery: collection from any post office If it's not convenient to have your order delivered to your home or workplace, don't despair! Most post offices have a system called Poste Restante. We send your parcel to you care of your local post office, marked "Poste Restante". You then pop along at your convenience to collect it! The Poste Restante system is normally free but may vary from country to country. If in doubt please enquire at your local post office to make sure they operate the service. Personal collection from the warehouse We've got a lovely new warehouse with state of the art security 24-hour security (burglars beware!), lots of hosiery, a sofa, digital TV, kettle, the works! If you'd like to visit feel free but please call first to make sure we're going to be there. The address is as above. |